Effective Date: October 26, 2025
At Peptas (“we,” “us,” or “our”), accessible from peptas.com, the privacy and security of our visitors and customers are of paramount importance. This Privacy Policy outlines the types of personal information that is collected, recorded, and how we use it to provide our B2B scientific e-commerce services.
By accessing our website and purchasing our products, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To process your orders and provide efficient service, we collect the following types of information:
- Personal & Professional Data: When you register an account, place an order, or contact us, we collect your name, institutional/company name, email address, phone number, shipping, and billing address.
- Payment Information: Payment details are required to process your order. Please note: We do not store your full credit card numbers on our servers. All transactions are securely processed through encrypted third-party payment gateways.
- Automated Usage Data: We automatically collect data such as your IP address, browser type, device information, and browsing behavior on our site to improve user experience and security.
2. How We Use Your Information
The information we collect is strictly used for the following business purposes:
- To process, fulfill, and ship your laboratory research orders.
- To communicate with you regarding order updates, customer service inquiries, and technical support.
- To verify your professional status and ensure compliance with our Terms & Conditions (verifying that purchases are for in-vitro research use only).
- To detect and prevent fraudulent transactions.
- To improve our website’s functionality based on user behavior and analytics.
3. Cookies and Tracking Technologies
Like any standard e-commerce website, Peptas uses “cookies” to store information including visitors’ preferences and shopping cart contents. You have full control over these trackers. You can manage, accept, or withdraw your cookie consent at any time via the Cookie Consent Banner (managed by CookieYes) located at the bottom of our website.
4. Data Sharing and Third Parties
We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may only share your data with trusted service providers who assist us in operating our business, such as:
- Shipping and logistics carriers (to deliver your parcels).
- Secure payment processors.
- Website analytics and compliance tools.
We may also disclose your information if required to do so by law, court order, or regulatory authorities.
5. Data Security
We employ industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your sensitive information during transmission. While we strive to use commercially acceptable means to protect your Personal Data, please be aware that no method of transmission over the Internet is 100% secure.
6. Your Data Protection Rights
Depending on your jurisdiction (such as the GDPR in Europe or CCPA in California), you may have the following rights regarding your personal data:
- The right to access, update, or delete the information we have on you.
- The right to rectification (correcting inaccurate information).
- The right to object to or restrict our processing of your personal data.
To exercise any of these rights, please contact us using the information provided below.
7. Age Restriction & Intended Use
Our products are strictly for laboratory and in-vitro research use only. They are NOT FOR HUMAN OR VETERINARY USE. Consequently, our website is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will delete it immediately.
8. Contact Us
If you have any questions or require more information about our Privacy Policy, please do not hesitate to contact us at:
Address:Room 1213, 12/F., Tower A , Hunghom Commercial Centre, 39 Ma Tau Wai Road, Hunghom, Kowloon.
Email: [email protected]
Website: https://peptas.com/contact-us/